Sydney, NSW
ULTIMATE Travel
Tour sales and bookings. AUD65,000–80,000 OTE plus super; public speaking and after-sales support included.
AUSTRALIA · JOB GUIDE
Tour reservations & sales jobs in Australia
Help customers choose trips, answer questions and manage bookings. Compare sales roles with reservations work, then find companies you can apply to.
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This could suit you if…
You enjoy explaining trips, organising bookings and helping travellers choose what suits them.
The trade-offs
This is often desk or retail work rather than travelling on tours. Sales targets and commission can make earnings different from a fixed hourly wage.
What would I actually do?
Tour reservations work means answering enquiries, checking availability, taking payments and keeping passenger and booking details accurate. Sales roles add recommending trips, following up leads and working towards targets.
Reservations suits people who enjoy organised administration and customer contact. Sales suits people comfortable recommending products and closing a booking; advertised earnings may include commission rather than being entirely a fixed wage.
Tourism businesses can need weekend cover as well as weekday staff. A role selling trips to backpackers is still an office or retail job, with its own roster and expected commitment.
What do I need before applying?
Customer service and accurate admin
Show that you can answer questions clearly, handle payments and keep names, dates and booking details accurate. Examples from retail, reception or hospitality can help explain what you bring.
Comfort with computers and phone enquiries
The work uses email, booking software and spreadsheets. Experience recording customer details, processing payments and updating reservations transfers well even if you used a different system.
For sales jobs, understand the targets
Sales positions can involve face-to-face recommendations, phone enquiries and following up leads, with booking or revenue targets. Reservations work puts more emphasis on accurate bookings and customer support. Sales earnings may combine a base wage with commission.
Entry routes
Retail, reception and hospitality experience can support an entry application. Experienced travel-sales roles may expect previous bookings experience and product knowledge. The employer cards identify the published entry requirements.
Courses & training
Booking-system skills — FareHarbor
FareHarbor offers help articles, videos and webinars, plus dashboard training for its operator clients. Once you know the system your employer uses, request the appropriate staff access and work through booking changes, availability and payments in supervised training. Some learning resources require a client login.
FareHarbor training and support
Tourism study — TAFE NSW
Certificate III in Tourism (SIT30125) covers customer service, destination information and tourism knowledge. This is a broader study pathway for developing a tourism career, not a standard prerequisite for every booking-desk job. Delivery, duration and fees depend on the campus and intake.
Which companies can I contact?
Official recruitment routes checked 17 October 2026. Read the role details for current vacancies and work-rights requirements.
Bargara / Bundaberg, QLD
Lady Musgrave Experience
Reef-tour operator recruiting casual bookings administrators for its Bargara office. Requires Bundaberg-region residence, office administration and cash-handling experience, plus confidence with Word and Excel. Training is offered. Check availability and apply through the careers page; no pay figure is published.
Australia; location depends on opportunity
Happy Travels
Expression-of-interest recruitment for applicants with travel-sales experience or transferable customer-service skills. This registers interest in future opportunities.
Australian marine, touring and lodge operations
Journey Beyond
Search the group’s marine and touring brands for reservations, guest service and operational support. Brand links lead to the relevant recruitment routes.
What should I put in my application?
Lead your CV with a concrete customer-service example: resolving a booking error, handling payments accurately or helping someone compare options. State your location, availability and work rights. For a sales role, explain how you follow up enquiries without losing track of customer needs.
Use the employer's application form or recruitment email. Check whether the vacancy is primarily telephone reservations, face-to-face sales or street/hostel promotion before accepting an interview.
What can you earn?
ULTIMATE’s Sydney travel-sales advert lists $65,000–$80,000 OTE plus super. OTE means on-target earnings: it includes sales-based earnings rather than guaranteeing the full amount as a base salary. The advert does not break out the base and commission amounts.
Sales roles reward bookings and meeting targets. Reservations and booking-administration roles concentrate more on accuracy, changes and customer enquiries, so a travel-sales OTE figure is not a general salary for both routes.
ULTIMATE Travel — advertised role and earnings
Advert checked 17 October 2026.
Sources & further reading
ULTIMATE Travel jobs and application route
Lady Musgrave Experience careers
Happy Travels expression of interest
Employer information and requirements checked 17 October 2026. Recruitment pages may change; confirm the terms of your own role.
Check specified-work requirements for your visa
Course providers and qualification pathways
Training information checked 17 October 2026. Compare the full fee, study dates and eligibility for your situation.
Journey Beyond — official recruitment · checked 17 October 2026